Nuttall Climbing

Help

Help

The short answers to the questions we get most. For anything else, email support@nuttallclimbing.com.

Signing in

You can sign in with an email and password, or with Google.

If you've forgotten your password, tap Forgot password? on the sign-in screen and we'll email you a link to set a new one. If the email doesn't arrive within a few minutes, check your spam folder, then write to support.

Deleting your account

You can delete your account from inside the app:

  1. Open the Account tab.
  2. Tap Privacy & Security.
  3. Under Danger Zone, tap Delete Account, and follow the steps. You'll be asked to sign in again to confirm it's you.

This deletes your profile, your training history and plans, your conversations with Coach Maya and what she has noted about you, and your profile photo, along with the account itself. It usually finishes straight away. If something interrupts it, we finish it automatically within two days.

Deleting can't be undone. If you can't get into the app to do it, email support@nuttallclimbing.com from the address on your account and we'll do it for you.

The beta

Nuttall Climbing is in a private beta with a small group of climbers. It isn't on the App Store or Google Play yet. If you're in the beta and something breaks or feels off, email support@nuttallclimbing.com. Say what you were doing and what you expected to happen.